Version 1.6 June 2026
1.1 By using software and other services made available by Holdsport.dk ApS (hereinafter referred to as Holdsport), the user/buyer (hereinafter called the Club) accepts these business conditions. This means that an agreement has thereby been entered into between Holdsport and the Club.
1.2 Holdsport is entitled to amend the business conditions, provided that this has been communicated to the Club no later than 30 days before entry into force. It is incumbent upon the Club at all times to keep itself up to date with, and to accept, the business conditions in force.
1.3 A third party, including individual persons, may accept these terms on behalf of the Club, thereby warranting that the necessary authority and mandate exists, and that the Club has been duly informed of the terms in advance.
1.4 All matters relating to GDPR / processing of sensitive personal data are governed by Holdsport's special terms for this. These must be accepted separately by the Club.
1.5 All matters relating to other Holdsport services, e.g. webshop (own webshop operated by Holdsport, and webshops operated by the individual Club), Holdsport Billetsalg etc. are governed by separate terms which the individual Club, and the individual user, must accept when using these services.
1.6 Holdsport is entitled to make all changes, updates, additions and limitations etc. that Holdsport may consider relevant or necessary. Such updates, improvements and changes may take place with or without notice and may affect services, including information and data uploaded to or provided by Holdsport's software.
1.7 Holdsport endeavours to carry out changes, updates etc. with the least possible inconvenience to the Club and the team members.
1.8 Holdsport is operated by:
Holdsport.dk ApS2.1 The entry into force of the agreement and the payment date, if the agreement contains payment obligations, will as a starting point be from the conclusion of the agreement, unless otherwise agreed. Invoicing takes place in advance.
2.2 A trial period may be agreed. The length of any trial period is determined by Holdsport.
2.3 An agreement on the use of software and/or other services made available by Holdsport is deemed to have been entered into when one of the following criteria has been fulfilled:
2.4 A Service is defined as a service that can be attached to a club or a subscription, and which contains particular functionality. This will normally take place against payment in accordance with the applicable price list or product overview. Examples of Services include PRO, Premium, bookkeeping, accounting licence (Billy), banner-free website etc.
2.5 A fixed and ongoing agreement on the delivery of Services such as PRO, bookkeeping, accounting licence etc. is defined as a subscription / a subscription agreement.
2.6 Since all of Holdsport's products consist of either “software as a service” and/or related services, the product is considered delivered when made available to the Club. The extent to which the Club uses the product, or chooses not to use the product, is of no significance for the payment obligation, since the ongoing availability is to be regarded as Holdsport having delivered the product(s) and/or services in question. There is thus no right of return, nor any possibility of refunds for subscriptions or services. In other respects, reference is made to the general terms for termination of agreements, see section 4 below.
2.7 The agreement entails, if the agreement contains Services made available against payment, that payments take place on an ongoing basis, either at fixed intervals or on an ongoing basis according to consumption. The Club accepts that Holdsport makes deductions from the Club or the Club's members according to consumption and subscription on one or more payment cards, direct debit or supplier service specified by the Club. The subscription is continuous until the Club terminates the subscription in writing, see section 4 below.
2.8 The composition of the subscription (products) and the price depend on the Club's specific choices. Invoicing and collection take place accordingly.
2.9 In case of expansion of the subscription, individual services, e.g. features, services and add-on modules, may be subject to separate conditions that must be accepted in addition to these Terms before they can be used.
3.1 The Club obtains, in accordance with these business conditions, and depending on the specific choices/selections of products and/or services, a non-exclusive access to use Holdsport's products and services. As a general rule, Holdsport's products are made available online as "software as a service". The Club does not, through the agreement, acquire Holdsport's products or services or a copy or part thereof and does not obtain a licence to run Holdsport's software, except as software as a service. Other services are exemplified under section 2.4, and can always be viewed on Holdsport's website.
3.2 An agreement may be transferred to a third party at the Club's request and written notification thereof. Holdsport will require documentation of the Club's identity and relevant powers of attorney before the transfer. A subscription with unpaid invoices, whether due or not yet due, cannot be transferred.
3.3 The Club shall ensure that Holdsport's service is not used in a way that may harm Holdsport's name, reputation or goodwill, or which is in breach of relevant legislation or other regulation.
3.4 The Club is itself liable in the relationship between the Club and the individual member, including parents etc. This applies to club terms, member terms, and trading terms for the purchase of services in the form of training, tournament participation, and the purchase of consumables, training clothing etc. This applies regardless of whether it takes place directly between the Club and the individual member, or via Holdsport's portal, e.g. webshop. Holdsport's trading terms cover only Holdsport's role in making a portal available. Underlying sales terms, including the right of return, complaints etc. are set by the individual club. Holdsport urges the Club to ensure that this basis is in place.
4.1 The Club may at any time terminate its subscription with 30 days' notice to the end of a month.
4.2 Termination must be made in writing to info@sportmember.com. Termination may also be made via the club settings on the site.
4.3 Holdsport may terminate a subscription with 3 months' notice plus the ongoing invoice period, or without notice in the event of the Club's material breach of these General Business Conditions or in the event of the Club's bankruptcy or insolvency.
4.4 After expiry of the notice period, Holdsport is not obliged to store or grant the Club access to the Club's data registered with Holdsport.
4.5 To the extent that a registered person, in accordance with legislation or Holdsport's terms, withdraws, cancels or otherwise brings to an end before its expiry the access to team participation purchased through Holdsport, Holdsport is entitled to be credited by the Club with any amount that Holdsport in such connection refunds to the registered person. Holdsport's fee for the sale of access to team participation must still be paid by the Club.
4.6 Any such amounts to which Holdsport is entitled are settled by Holdsport against the Club by way of set-off.
5.1 The Club shall, for participation in teams that are to be sold via Holdsport, provide Holdsport with all relevant information about the team(s) in question, including inter alia the following:
5.2 Power of attorney, payments, termination etc.: The agreement on the right to participate in teams, or other activities involving payment, is entered into directly between the Club and the registered person (hereinafter referred to as “the team member”). Through the agreement, the Club grants Holdsport a power of attorney to receive payments from the team member on behalf of the Club. At Holdsport's request, the Club must be able to document valid powers of attorney for all team members from whom payments are to be received. Holdsport transfers such received payments (for participation) as stated. Participation in the team in the Club must be terminable by the participant with 1 month's notice, to the end of a month, once 5 months have passed after the purchase of the right to participate via Holdsport. If the team has a shorter duration than 12 months after the purchase of the right to participate, and the amount does not exceed DKK 2,000 paid in one instalment via Holdsport, participation must, however, only be terminable by the participant with 6 months' notice.
5.3 In connection with the sale of the right to participate in teams via Holdsport, Holdsport will, unless the information is made available by the Club to Holdsport, obtain information from the team member, e.g. concerning their name, address and date of birth. This information is passed on to the Club. If the Club requires additional information, this must be agreed separately. To the extent that the team member is or becomes registered as a user of Holdsport, Holdsport is also entitled to process the collected information on its own behalf.
5.4 Holdsport may require that the information about the team member be sent in encrypted form. In such case, the Club shall bear its own costs of being able to transfer and decrypt the information encrypted by Holdsport. The Club shall inform Holdsport if the Club requires such encryption, in which case the Club shall bear its own costs and Holdsport's costs of implementing such a system.
5.5 The Club shall immediately, and within 24 hours after receiving notice of the sale of the right to participate in a team via Holdsport, give Holdsport written notification if a team member cannot be granted access. If Holdsport has not received notice before expiry of the deadline, the sale is regarded as approved by the Club. Rejection of such a sale can only take place if there is a substantial reason and must be justified in writing. The Club shall bear all costs that Holdsport may incur in such connection. If the amount can be paid in one instalment as well as in several instalments, the total instalments must not exceed the amount that the team member would have to pay if payment were made in one instalment.
5.6 Upon the sale of the right to participate in teams via Holdsport, Holdsport collects, on behalf of the Club, the stated amount for participation from the team member. If team participation can/must be paid on an ongoing basis by the team member (e.g. where monthly payment is to be made for participation in a season), Holdsport carries out collection for such shorter periods, in accordance with what has been stated by the Club. Holdsport.dk cannot guarantee that the team member will pay for subsequent periods.
5.7 Collection of payment for team participation that takes place via Holdsport is always for the current or coming period, and the Club is under no circumstances entitled to set off, including for missing payment of prior payment outstandings, against the team member in payments received via Holdsport.
5.8 The amount collected by Holdsport on behalf of the Club is transferred by Holdsport to the Club within 14 days after the payment has been carried out. For use in such transfers, the Club provides Holdsport in writing with an account number at a Danish bank.
5.9 The Club does not earn interest on its balance held by Holdsport.
6.1 The applicable prices and product overview can be found at any time on Holdsport's website, www.holdsport.dk.
6.2 Holdsport reserves the right at any time to adjust the price with at least 30 days' notice.
6.3 All prices are stated in Danish kroner and are excl. Danish VAT, or in the relevant currency outside Denmark.
6.4 The Club is obliged to pay for the subscriptions that the Club creates, or that Holdsport creates for the Club at the Club's request. The point in time from which the Club is obliged to pay for subscription and services is defined in accordance with what is stated in section 2.
6.5 There is no refund or right of withdrawal for ongoing invoice periods.
6.6 If the subscription is not paid on time, the Club's access to payment features, e.g. Holdsport PRO, is blocked.
6.7 The Club accepts that invoices and reminders sent by e-mail to the e-mail address specified by the Club shall be regarded as delivered when they are sent by Holdsport. The general rules on breach of a payment obligation apply to the agreement. The reminder fee is DKK 100, while interest follows the provisions of the Danish Interest Act.
6.8 Holdsport may, on behalf of the Club, collect payment for team participation, fees and other payments on behalf of the Club from team members. The Club warrants the private-law basis for the collection between the Club and the team member where collection takes place on behalf of the Club in cases where no direct agreement on payment or collection is entered into between Holdsport and the team member. Reference is made in this respect in whole to section 5 above.
6.9 If a collection made from the team member by Holdsport on behalf of the Club is rejected, regardless of the reason, e.g. in the event of a payment dispute, the Club is responsible for payment of any costs this causes Holdsport. This may be in the form of fees, interest, time spent on case handling etc. It is the Club's responsibility to have the matters resolved, in cooperation with the team member. Holdsport informs the Club of the matter so that the Club can take the necessary actions.
7.1 Holdsport reserves the right regarding programming errors and server breakdowns and cannot be held liable for direct or indirect losses that have occurred in connection with the use of Holdsport's software. Holdsport is likewise not liable for hacker attacks, viruses or force majeure.
7.2 Holdsport is indemnified for any claim or loss due to product liability, losses at third parties or liability towards third parties, to the extent that it arises from the Club's use of Holdsport's software.
7.3 Holdsport stores a backup of all data daily and these backups are kept for at least 30 days. Any backup needs beyond this are the Club's own responsibility.
7.4 It is the Club's responsibility to ensure that the incoming data is correct, including data about team members, master data, collection-related information etc.
7.5 Holdsport is not liable for the third-party solutions that can be accessed through “Integrations” in Holdsport's software. Holdsport can thus not be held liable for the correctness, completeness, quality and reliability of the information nor for the results obtained through these third-party solutions. Similarly, Holdsport cannot be held liable for the availability, security or functionality of the third-party solutions, including for possible damage and/or loss.
7.6 Holdsport is not liable for the Club's use of Holdsport's API. Holdsport can thus not be held liable for the correctness, completeness, quality and reliability of the information nor for the results obtained through these integrations. Similarly, Holdsport cannot be held liable for the availability, security or functionality of integrations, including for possible damage and/or loss.
7.7 It is the Club's responsibility to inform Holdsport of any change to all relevant master data, including address, telephone number, e-mail address, CVR no. etc.
7.8 Holdsport endeavours to achieve the highest possible operational stability, but is not liable for breakdowns or operating disturbances, including for operating disturbances caused by factors beyond Holdsport's control. This includes, inter alia, power failures, faults in equipment, internet connections, telecommunications connections or the like. In the event of breakdowns or disturbances, Holdsport endeavours to restore normal operation as quickly as possible and without undue delay.
7.9 Holdsport.dk is not liable for the Club's indirect losses, including lost payments or other lost earnings. The Club's total claim for damages against Holdsport.dk can never exceed an amount corresponding to the fee that Holdsport.dk has received from the Club within the last 6 months prior to the loss arising.
8.1 As part of the Club's onboarding and continuous operation, Holdsport continuously collects information about the Club, team members, and other persons affiliated with the Club. This includes, inter alia, contact data, master data, data on matches etc., payment data (understood as bank transaction data or the like), and data about the Club's use of Holdsport's software. This is governed by Holdsport's cookie and privacy policy.
8.2 Holdsport is entitled to maintain a transaction log of activity on the Club's account for the purpose of monitoring and tracing system errors. Transaction logs are stored for up to 30 days on an ongoing basis and contain data on user log-ins and transaction actions.
8.3 To the extent that Holdsport receives data from the Club, the Club warrants that such data has been collected and stored in accordance with applicable GDPR rules and/or other relevant legislation. The Club also warrants that it has the rights, e.g. in the form of documentable consent, to transfer the data to Holdsport. The Club indemnifies Holdsport against any liability in this connection.
8.4 To the extent that Holdsport.dk processes personal data on behalf of the Club, including by way of collection, Holdsport acts in relation to such data solely upon the instruction of the Club. Holdsport has taken technical and organisational security measures to prevent such data from being accidentally or unlawfully destroyed, lost or damaged, and to prevent such data from being disclosed to unauthorised parties, misused, or otherwise processed in breach of the law on the processing of personal data.
8.5 Holdsport is entitled to have a third party process data for which the Club is the data controller, provided that terms corresponding to those in section 8.4 apply between the Club and such third party. At the Club's request, the Club shall be informed of such agreements.
8.6 Holdsport shall, at the Club's request, provide the Club with sufficient information to enable the Club to verify that the aforementioned technical and organisational security measures have been taken. The Club shall bear its own costs and all of Holdsport's costs in such connection. Holdsport is not obliged to grant the Club access to data registered in the system after the end of the subscription – see section 4.
8.7 In special cases, Holdsport may grant a third party access to the Club's data, but only in accordance with the relevant data protection legislation and Danish law. This may take place in connection with a court judgment, a demand from public authorities, the Club's bankruptcy, death or the like.
8.8 In connection with mergers and acquisitions or divestments of all or parts of Holdsport's business, the acquiring entity and its advisers will gain access to the described information. This will include personal data. In such matters, the external parties will enter into a confidentiality agreement with Holdsport.
8.9 In order to ensure fast and precise communication and support of the users, Holdsport may use automated tools, including OpenAI's ChatGPT and related tools, to analyse and answer inquiries from clubs and other users. We use the dialogue with the users as a basis for developing these tools. The dialogue with the users is anonymised. As a user, you consent to this use.
9.1 Upon entering into these business conditions, Holdsport is granted, in respect of the Club's data, sufficient rights to operate and to fulfil its obligations vis-à-vis the Club.
9.2 There is no transfer of intangible rights to the Club. Holdsport's name, logo and other business identifiers are protected trademarks and may only be used by the Club by agreement with Holdsport.
9.3 All material available on Holdsport's website and software belongs to Holdsport. This applies to designs, texts, functionality, logos and the overall impression. If you wish to quote or otherwise mention Holdsport in a manner or to an extent that is customary and permitted under applicable law, please request Holdsport's written permission in advance.
9.4 All data and information provided by Holdsport's software, with the exception of the Club's data, belongs to Holdsport and may be used as long as it is in accordance with applicable legislation. The above does not, however, apply to code of any kind.
9.5 The Club warrants that it has obtained all relevant rights to materials that the Club uses in connection with Holdsport's Services. This applies both in relation to sales, marketing, holding of the event and in connection with subsequent coverage, communication etc.
9.6 Rights may, for example, include copyrights, other image or trademark rights, marketing law matters, and personality rights, e.g. in connection with the use of images in marketing etc.
9.7 In the same way, the Club is responsible for ensuring that the material used, whether in images, text, video or another format, does not appear offensive or infringing on the basis of an ordinary contemporary assessment, or on the basis of an assessment under applicable law. Holdsport reserves both the right to remove content that Holdsport finds offensive, and the right to assert any liability for the use against the Club.
9.8 The Club is liable for all infringements of rights in this connection, and shall indemnify Holdsport in every respect. If Holdsport has been required to pay for rights used by the Club, and rights used by third parties in connection with the Club's activities online in a manner that causes Holdsport to become liable therefor, Holdsport will demand that this cost be covered by the Club, together with payment for time spent at Holdsport on handling the matter. This may take place by way of set-off or upon demand made to the Club.
These General Business Terms are subject to Danish law. Any dispute arising out of the agreement, including these General Business Conditions, shall be sought settled through dialogue between the parties. If agreement cannot be reached, the proper legal venue is the District Court of Aarhus (Byretten i Aarhus).